Police Pension Scheme (PO-2705)

Complaint summary

Ms McLoughlin’s complaints against WYPA, (now known as the Police and Crime Commissioner for West Yorkshire), and WYPF are about:

• the delay in considering her claim for injury benefit from 2004;
• the level of injury benefit that she was awarded pre 2007;
• negligence in not reviewing her injury benefit for approximately 20 years following her original benefit award in 1984;
• the offsetting of her Industrial Injuries Disablement Benefit, (IIDB), against her last injury benefit award.

Summary of the Ombudsman’s determination and reasons

The complaint should be partly upheld only in relation to WYPA’s delay in reviewing her injury benefit award.