We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Scottish Widows personal pension (PO-3250)

Complainant: Mr Chandrakumar Vithlani
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: PO-3250
Outcome: Upheld
Respondent: Scottish Widows plc
Type: Pension complaint or dispute
Date:

Complaint summary

Mr Vithlani complains that Scottish Widows do not accept that he is the beneficial owner of the Policy.

Summary of the Ombudsman’s determination and reasons

I find in Mr Vithlani’s favour because the evidence is that he and the person to whom the policy relates are the same.

 

View determination

Download

Related decisions

  • Santander (UK) Group Pension Scheme (CAS-50824-S1K7)
    Complainant: Mr D
    Respondent: Trustees of the Santander (UK) Group Pension Scheme
    JLT Benefit Solutions Limited
    Outcome: Partly upheld
    Complaint Topic: Benefits: refusal/failure to pay or late payment
    Ref: CAS-50824-S1K7
    Date:
  • Old Mutual Wealth Personal Pension Plan (CAS-80201-R4K0)
    Complainant: Mr N
    Respondent: Quilter Life and Pensions Limited
    Outcome: Not upheld
    Complaint Topic: Benefits: refusal/failure to pay or late payment
    Ref: CAS-80201-R4K0
    Date:
View all decisions