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NHS Pension Scheme (PO-7599)

Complainant: Mrs N
Complaint Topic: Benefits: overpayment (recovery of)
Ref: PO-7599
Outcome: Not upheld
Respondent: NHS Pension Scheme
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs N’s complaint and no further action is required by NHS Pensions.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

The dispute centres on the final pensionable pay calculation that NHS Pensions have used to calculate Mrs N’s retirement benefits.

View determination

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