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Whitbread Group Pension Fund (PO-7950)

Complainant: Mr I
Complaint Topic: Membership
Ref: PO-7950
Outcome: Not upheld
Respondent: 1. Whitbread Pension Trustees
2. Mercer Limited
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr I’s complaint and no further action is required by either the Trustees or Mercer.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr I complains that the Trustees and Mercer, the administrator of the Fund, are wrongly refusing to pay him a pension from the Fund.

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