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W S Cowell Pension & Life Assurance Fund (PO-10911)

Complainant: Mr P
Complaint Topic: Transfers: general
Ref: PO-10911
Outcome: Not upheld
Respondent: Broadstone Corporate Benefits Ltd
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr P’s complaint and no further action is required by Broadstone.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr P has complained that Broadstone reassured him that his pension would not be affected by the transfer of the WS Cowell Scheme into the Financial Assistance Scheme (FAS). His FAS assistance is less than the pension he was being paid from the WS Cowell Scheme.

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