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Complainant: Dr E
Complaint Topic: Benefits: overpayment (recovery of)
Ref: PO-14682
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Dr E’s complaint and no further action is required by NHSBSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Dr E has complained that NHSBSA have incorrectly requested the return of an overpayment of pension which it is claimed is based on the equal distribution of profits between him and his wife. Dr E says the profits were not shared equally between him and his wife and pension contributions were paid on this basis.

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