Local Government Pension Scheme (PO-8102)
Ombudsman’s Determination
Outcome
I do not uphold Mrs M’s complaint and no further action is required by the Council
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs M has complained that the Council incorrectly decided not to refund her employee contributions when she left the LGPS. She also contends that the Council failed to provide her with adequate information about LGPS in order to make an informed decision on whether or not joining it would be in her best interests. In order to put matters right, she would like the Council to refund all her contributions into the LGPS.
View determination
DownloadRelated decisions
- Standard Life DC Master Trust (CAS-76177-C6M9)Complainant: Mr SRespondent: Standard Life
Standard Life Master Trust Co. Ltd
Outcome: Not upheldComplaint Topic: Benefits: incorrect calculationRef: CAS-76177-C6M9Date: - Pension Protection Fund (CAS-59038-H7W0)Complainant: Mr ERespondent: The Board of the Pension Protection FundOutcome: Not upheldComplaint Topic: Benefits: incorrect calculationRef: CAS-59038-H7W0Date: