Principal Civil Service Pension Scheme (PO-12900)
Complainant: Mrs L
Complaint Topic: Ill Health
Ref: PO-12900
Outcome: Not upheld
Respondent: HM Revenue and Customs (HMRC) (Employer)
My Civil Service Pensions (Administrator)
My Civil Service Pensions (Administrator)
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mrs L’s complaint and no further action is required by HMRC or My Civil Service Pensions.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs L has complained that her eligibility for ill health retirement benefits has not been considered in a proper manner.
View determination
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