Indesit Company UK Ltd Pension Scheme (PO-15486)
Complainant: Mrs S
Complaint Topic: Divorce
Ref: PO-15486
Outcome: Upheld
Respondent: 1. JLT Benefit Solutions Limited (JLT)
2. The Scheme Trustees (the Trustees)
2. The Scheme Trustees (the Trustees)
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
Mrs S’ complaint is upheld and to put matters right the Trustees shall pay Mrs S £7,345, comprising: £4,845 for legal costs, £1,000 for IFA costs and £1,500 for distress and inconvenience caused.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs S’ complaint is about the miscalculation of her ex-husband’s pension which was used in the consideration of a Pension Sharing Order (PSO).
View determination
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