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Complainant: Mr N
Complaint Topic: Interpretation of scheme rules/policy terms
Ref: PO-15915
Outcome: Not upheld
Appeal outcome: Permission refused
Respondent: TRW Pensions Trust Ltd
Type: Pension complaint or dispute
Date:
Appeal: Yes

Ombudsman’s Determination

Complaint Summary

Mr N has complained that the Trustee has incorrectly interpreted the rules relevant to his application for ill health early retirement (IHER) from Early Leaver status.

Summary of the Ombudsman’s Determination and reasons

The complaint should not be upheld against the Trustee because it has correctly applied and interpreted the rules in relation to Mr N’s application for IHER.

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