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QinetiQ Pension Scheme (PO-16856)

Complainant: Dr E
Complaint Topic: Benefits: overpayment (recovery of)
Ref: PO-16856
Outcome: Not upheld
Respondent: 1. Conduent HR Services (the Administrator)
2. QinetiQ Pension Trustees Limited (the Trustee)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Dr E’s complaint and no further action is required by either the Administrator or by the Trustee.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Dr E is unhappy that the Administrator and Trustee are seeking to recoup an overpayment of pension benefits. They propose to do this by reducing the amount of Dr E’s pension in payment.

View determination

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