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Sainsbury’s Retirement Savings Plan (PO-20717)

Complainant: Mr T
Complaint Topic: Contributions: refunds
Ref: PO-20717
Outcome: Not upheld
Respondent: 1. J Sainsbury Pension Scheme Trustee Limited (J Sainsbury);
2. Legal & General (L&G)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr T’s complaint and no further action is required by J Sainsbury or L&G.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr T has complained that L&G refunded his pension contributions to J Sainsbury without his consent.

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