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CSC Computer Sciences Ltd Pension Scheme (PO-23542)

Complainant: Mr S
Complaint Topic: Misquote/misinformation
Ref: PO-23542
Outcome: Partly upheld
Respondent: CSC Pension Trustees Ltd
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

Mr S’ complaint is partly upheld. On the recommendation of one of our Adjudicators, the Trustee has paid Mr S a suitable award for the non-financial injustice caused, and so I make no further directions.

Complaint summary

Mr S has complained that the Trustee changed the Scheme benefits calculation method after he agreed to take voluntary redundancy (VR).

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