Aegon Personal Pension Plan (PO-20134)
Complainant: Mr R
Complaint Topic: Pension liberation
Ref: PO-20134
Outcome: Not upheld
Respondent: Aegon
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr R’s complaint and no further action is required by Aegon.
Complaint summary
Mr R has complained that Aegon was negligent when agreeing to transfer the benefits in the Plan to the Bovey Cranbrook Retirement Benefits Scheme (the Scheme).
View determination
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