National Employment Savings Trust (PO-26874)

Complainant: Mr S

Complaint Topic: Automatic enrolment

Ref: PO-26874

Outcome: Not upheld

Appeal outcome: None

Respondent: NEST Corporation

Type: Pension complaint or dispute

Date: 10 December 2020

Appeal: No

I do not uphold the complaint and no further action is required by NEST.

Mr S has complained that:-

· NEST failed to act on his request to opt him out of the Scheme and have not refunded the contributions deducted by his employer;

· He is dissatisfied with the manner in which NEST handled his complaint; and

· NEST failed to remove his personal details from its records as he requested.

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