Rothesay Life Pension Plan (CAS-31576-B1G1)
Mercer
Ombudsman’s Determination
Outcome
I do not uphold Mr H’s complaint and no further action is required by the Trustee or the Administrator.
Complaint summary
Mr H’s complaint is that his pension payments have not been backdated to his Plan’s normal pension age (NPA), but to his 75th birthday. He considers that he has lost out financially because of this.
View determination
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