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Innogy Group of the Electricity Supply Pension Scheme (CAS-34074-V5Y4)

Complainant: Mr G
Complaint Topic: Misquote/misinformation
Ref: CAS-34074-V5Y4
Outcome: Not upheld
Appeal outcome: None
Respondent: The Group Trustees of the Innogy Group of the Electricity Supply Pension Scheme (Innogy)
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr G’s complaint and no further action is required by Innogy.  

Complaint summary

Mr G complained that he was given incorrect information about the pension he was due to receive upon his retirement. He said he should receive the higher figure that he had previously been quoted.

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