We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Police Pension Scheme 1987 (CAS-35437-S7K1)

Complainant: ​Dr K
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: CAS-35437-S7K1
Outcome: Not upheld
Appeal outcome: None
Respondent: Metropolitan Police Service
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Dr K’s complaint and no further action is required by MP.

Complaint summary

Dr K complained that he did not receive his pension payments between December 2015 and July 2016.  

Dr K said that MP refused to provide the payment details which obstructed his own enquiries. He has estimated that the missing payments totalled £16,768.20. To resolve the complaint, he would like this amount to be paid to him.

View determination

Download

Related decisions

  • Santander (UK) Group Pension Scheme (CAS-50824-S1K7)
    Complainant: Mr D
    Respondent: Trustees of the Santander (UK) Group Pension Scheme
    JLT Benefit Solutions Limited
    Outcome: Partly upheld
    Complaint Topic: Benefits: refusal/failure to pay or late payment
    Ref: CAS-50824-S1K7
    Date:
  • Old Mutual Wealth Personal Pension Plan (CAS-80201-R4K0)
    Complainant: Mr N
    Respondent: Quilter Life and Pensions Limited
    Outcome: Not upheld
    Complaint Topic: Benefits: refusal/failure to pay or late payment
    Ref: CAS-80201-R4K0
    Date:
View all decisions