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Southern Electric Group Section of the Electricity Supply Pension Scheme (CAS-46791-V2Y1)

Complainant: Mr K
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: CAS-46791-V2Y1
Outcome: Not upheld
Appeal outcome: None
Respondent: Southern Electric Group Trustee Limited
SSE plc
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr K’s complaint and no further action is required by the Trustee or SSE.  

Complaint summary

Mr K has complained that the retirement pension, which was initially paid unreduced due to his redundancy, has subsequently been reduced by the Trustee in breach of pensions legislation and due to SSE unreasonably suggesting that he had, in fact, left by mutual agreement. 

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