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Port of Felixstowe Pension Plan (CAS-49357-L5C1)

Complainant: Mr N
Complaint Topic: Ill Health
Ref: CAS-49357-L5C1
Outcome: Not upheld
Appeal outcome: None
Respondent: Port of Felixstowe Pension Trustee Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the Trustee.  

Complaint summary

Mr N’s complains that the Trustee:- 

  • Has awarded him the Lower Tier of incapacity pension (IP). He believes he should have been awarded Upper Tier on the basis that he will never be able to work again. 

  • Has misinterpreted the criteria under the Plan rules (the Rules). 

  • Has applied an incorrect salary in the calculation of his IP.

View determination

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