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​​​FDR Limited Pension Scheme​ (CAS-53470-N8F7)

Complainant: Mr​ N
Complaint Topic: Benefits: incorrect calculation
Ref: CAS-53470-N8F7
Outcome: Not upheld
Appeal outcome: None
Respondent: FDR Pension Scheme Trustee Limited​
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by ​the Trustee.​  

Complaint summary

Mr N complained that the Cash Equivalent Transfer Value (CETV) illustration he received in September 2017 was lower than the CETV illustration he received in November 2016. 

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