The Railway Pension Scheme Greater Anglia Section (CAS-55335-N3F2)
Railways Pension Trustee Company Limited (RPTCL)
Abellio East Anglia Ltd, t/a Greater Anglia, (the Employer)
Ombudsman’s Determination
Outcome
Mrs NiR’s complaint is upheld and to put matters right Railpen and the Employer shall each make a payment of £17,506.48 to Mr D's estate.
Complaint summary
Mrs NiR has complained, on behalf of the estate of her father, Mr D, that both the Trustee and the Employer unreasonably delayed settling Mr D’s benefits, causing the estate to incur an increased tax bill. The gross value of the benefit payable was £116,662.
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