NEST (CAS-103447-S3N7)
Ombudsman’s Determination
Outcome
Mr K's complaint is upheld and, to put matters right, the Employer shall pay the missing contributions in respect of his pension and make good any shortfall in units. In addition, the Employer shall pay Mr K £500 for the significant distress and inconvenience it has caused him.
Complaint summary
In April 2021, Mr K started working for the Employer.
View determination
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