Teachers' Pension Scheme (CAS-32456-K4K1)
Ombudsman’s Determination
Outcome
I do not uphold Mr H’s complaint and no further action is required.
Complaint summary
Mr H has complained that his application for the early payment of his benefits from active status on the grounds of ill health has not been considered in a proper manner. Further, specifically, he says that:-
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TP did not act in a timely manner.
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It ignored evidence provided by his GP.
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It should have given clearer advice to his GP about the information it required.
View determination
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