We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Vallourec Mannesmann Oil & Gas UK Limited Pension Scheme (CAS-43049-R0F2)

Complainant: Mr Y
Complaint Topic: Failure to provide information/act on instructions
Ref: CAS-43049-R0F2
Outcome: Not upheld
Appeal outcome: None
Respondent: The Trustees of Vallourec Mannesmann Oil & Gas UK Limited Pension Scheme
Aon Hewitt
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complaint and no further action is required by the Trustees or Aon.  

Complaint summary

Mr Y believes that he may have been entitled to receive an enhanced pension when he retired early due to ill-health. He feels he was disadvantaged compared to someone in full health being offered early retirement. Mr Y also feels that he was ill advised when he retired as his original retirement illustration did not mention any ill-health enhancement. 

Mr Y wants to receive an illustration showing his enhanced benefits, and to be reimbursed if he is due any additional enhancement.

View determination

Download

Related decisions

  • BAE Systems Pension Scheme (CAS-61452-D6H7)
    Complainant: Mr R
    Respondent: Equiniti Pension Solutions
    BAE Systems Pension Funds Trustees Limited
    Outcome: Not upheld
    Complaint Topic: Failure to provide information/act on instructions
    Ref: CAS-61452-D6H7
    Date:
  • Paymaster Pension Scheme (CAS-61341-Q4Z2)
    Complainant: Ms H
    Respondent: Equiniti Pension Trustee Limited
    Outcome: Not upheld
    Complaint Topic: Failure to provide information/act on instructions
    Ref: CAS-61341-Q4Z2
    Date:
View all decisions