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NHS Injury Benefit Scheme (CAS-53449-H8V5)

Complainant: Ms B
Complaint Topic: Injury benefit
Ref: CAS-53449-H8V5
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Ms B’s complaint and no further action is required by NHS BSA. 

Complaint summary

Ms B’s complaint is that NHS BSA has not assessed her eligibility for a permanent injury benefit (PIB) in a proper manner.

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