Turner & Townsend Final Salary Pension Scheme (CAS-62617-C0Y2)
Complainant: Mr Y
Complaint Topic: Administration
Ref: CAS-62617-C0Y2
Outcome: Not upheld
Respondent: Buck
2020 Trustees
2020 Trustees
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Mr Y’s complaint and no further action is required by the Administrator or the Trustee.
Complaint summary
Mr Y complained that the Administrator provided incorrect information and delayed providing him with his normal retirement quotation (NRQ) and answering his queries.
View determination
DownloadRelated decisions
- British Coal Staff Superannuation Scheme (CAS-86542-P8B6)Complainant: Mr YRespondent: Capita
Coal Staff Superannuation Scheme Trustees LimitedOutcome: Not upheldComplaint Topic: AdministrationRef: CAS-86542-P8B6Date: - Police Pension Scheme (CAS-68294-S6L1)Complainant: Mr LRespondent: Northern Ireland Policing Board (the Board)
PSNI Pensions Branch (the Administrator)
Complaint Topic: AdministrationRef: CAS-68294-S6L1Date: