Royal Bank of Scotland Group Pension Fund (CAS-67923-X4X9)
Complainant: Mr Y
Complaint Topic: Administration
Ref: CAS-67923-X4X9
Outcome: Not upheld
Appeal outcome: None
Respondent: RBS Pension Trustee Limited
Willis Towers Watson
Willis Towers Watson
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Mr Y’s complaint and no further action is required by the Trustee or the Administrator.
Complaint summary
Mr Y complained that he experienced delays and received incorrect information about his pension.
View determination
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