Nissan Pension Plan (CAS-78222-D2B8)
Complainant: Mr N
Complaint Topic: Post retirement increases (escalation): general
Ref: CAS-78222-D2B8
Outcome: Not upheld
Respondent: Nissan Motor Manufacturing (UK) Ltd
The Trustees of the Nissan Pension Plan
The Trustees of the Nissan Pension Plan
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Mr N’s complaint and no further action is required by Nissan or the Trustee.
Complaint summary
Mr N complained that the Trustee has not been transparent with how his pension increases have been calculated. He is also unhappy that information and documents he requested were not provided, and that there were long delays in responding to him. To resolve the complaint, Mr N would like the Trustee to provide an increase for all tranches of his pension.
View determination
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