Riviera Multimedia Ltd Pension Plan (CAS-88864-K4M6)
Ombudsman’s Determination
Outcome
Miss U’s complaint is upheld and, to put matters right, the Employer shall pay the missing contributions in respect of her pension and make good any shortfall in units. In addition, the Employer shall pay Miss U £1,000 for the serious distress and inconvenience it has caused her.
Complaint summary
Miss U has complained that the Employer, despite deducting contributions from her pay, has failed to pay them into the Plan.
Miss U has said that the missing contributions amounted to at least £1,705.27.
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