Skip to main content

Teachers Pension Scheme (CAS-92024-L1V7)

Complainant: Mr D
Complaint Topic: Contributions: failure to pay into scheme
Ref: CAS-92024-L1V7
Outcome: Not upheld
Respondent: London Borough of Islington
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

Mr D’s complaint is not upheld and no further action is required by the Employer. 

Complaint summary

Mr D has complained that the Employer failed to enrol him into the Scheme following his election to opt into the Scheme in December 2021. He has complained that he was not actually enrolled until January 2022.

Mr D has also said that, other than pension deductions on his payslips, he did not receive confirmation that he had been enrolled into the Scheme. 

View determination

Download

Related decisions

  • Smart Pension (CAS-90820-K9Z2)
    Complainant: Ms Y
    Respondent: Ms Nicola Lovell trading as Lovells Housekeeping
    Outcome: Upheld
    Complaint Topic: Contributions: failure to pay into scheme
    Ref: CAS-90820-K9Z2
    Date:
  • NEST (CAS-111061-P6P0)
    Complainant: Mr N
    Respondent: Main Men Limited
    Outcome: Upheld
    Complaint Topic: Contributions: failure to pay into scheme
    Ref: CAS-111061-P6P0
    Date: