NEST Pension Scheme (CAS-104281-R6Y3)
Complainant: Ms P
Complaint Topic: Contributions: failure to pay into scheme
Ref: CAS-104281-R6Y3
Outcome: Upheld
Respondent: Vermuyden Care Limited
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
Ms P’s complaint is upheld and, to put matters right, the Employer shall pay £1,278.03 into the Scheme. The Employer shall ensure that Ms P is not financially disadvantaged by its maladministration. So, it shall arrange for any investment loss to be calculated and paid into the Scheme.
In addition, the Employer shall pay Ms P £1,000 for the serious distress and inconvenience it has caused her.
Complaint summary
Ms P has complained that the Employer, despite deducting contributions from her pay, has failed to pay them into the Scheme.
The available evidence shows the missing contributions amounted to £1,278.03.
View determination
DownloadRelated decisions
- The People’s Pension Scheme (CAS-110622-G2Q2)Complainant: Mr RRespondent: Vulcan Aluminium LimitedOutcome: UpheldComplaint Topic: Contributions: failure to pay into schemeRef: CAS-110622-G2Q2Date:
- The People’s Pension Scheme (CAS-110622-G2Q2)Complainant: Mr RRespondent: Vulcan Aluminium LimitedOutcome: UpheldComplaint Topic: Contributions: failure to pay into schemeRef: CAS-110622-G2Q2Date: