We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Husqvarna UK Ltd Pension Scheme (CAS-36187-V5N1)

Complainant: Mr S
Complaint Topic: Misquote/misinformation
Ref: CAS-36187-V5N1
Outcome: Partly upheld
Appeal outcome: None
Respondent: Husqvarna Pension Scheme Trustee Limited (The Trustee)
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

Mr S’ complaint against the Trustee is partly upheld. To put matters right the Trustee shall pay £1,000 to Mr S in respect of the serious distress and inconvenience which he has suffered. 

Complaint summary

Mr S has complained that the Trustee changed the method for calculating early retirement pension benefits in the Scheme. 

As a result, the pension benefits he was due to receive at age 55 were lower than the ones he had previously been quoted.

View determination

Download

Related decisions

  • Fee Paid Judicial Pension Scheme (CAS-45233-Y4G1)
    Complainant: Mr T
    Respondent: Ministry of Justice
    XPS Pensions Consulting Limited
    Outcome: Upheld
    Complaint Topic: Misquote/misinformation
    Ref: CAS-45233-Y4G1
    Date:
  • Firemen’s Pension Scheme (1992) (CAS-84081-R5F2)
    Complainant: Mr E
    Respondent: South Wales Fire & Rescue Authority
    Rhondda Cynon Taff County Borough Council
    Outcome: Partly upheld
    Complaint Topic: Misquote/misinformation
    Ref: CAS-84081-R5F2
    Date:
View all decisions