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Avis UK Pension Plan (CAS-38639-F6P7)

Complainant: Mrs E
Complaint Topic: Failure to provide information/act on instructions
Ref: CAS-38639-F6P7
Outcome: Not upheld
Respondent: Avis Budget Group (the Employer)
XPS Administration (the Administrator)
Avis Pension Trustee Limited (the Trustee)
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mrs E’s complaint and no further action is required by the Employer, the Administrator, or the Trustee. 

Complaint summary

Mrs E’s complaint is that her Plan benefits have been actuarially reduced for early payment. She believes that, after the Barber Judgment, the Trustee has incorrectly increased the normal retirement date (NRD) for her pre-Barber benefits.


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