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Principal Civil Service Pension Scheme (CAS-43432-V0Y0)

Complainant: Mr W
Complaint Topic: Ill Health
Ref: CAS-43432-V0Y0
Outcome: Not upheld
Respondent: Department for Work and Pensions (DWP)
Cabinet Office
MyCSP
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr W’s complaint and no further action is required by DWP, Cabinet Office, or MyCSP. 

Complaint summary

Mr W’s complaint is that he experienced delays and problems in getting the payment of his retrospective ill health retirement (RIHR) pension finalised.

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