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Svenska UK Retirement and Death Benefits Scheme (CAS-44597-S2Z6)

Complainant: Mr S
Complaint Topic: Benefits: incorrect calculation
Ref: CAS-44597-S2Z6
Outcome: Not upheld
Respondent: Trustees of the Svenska UK Retirement and Death Benefits Scheme
Capita Employee Benefits
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no further action is required by the Trustee or Capita. 

Complaint summary

Mr S has complained about the method used to calculate the accrual of his Scheme benefits by the Trustee and Capita, including whether the method is consistent with the preservation requirements (the Preservation Requirements) of the Pension Schemes Act 1993 (the 1993 Act).

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