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NHS Pension Scheme (CAS-56273-M4B2)

Complainant: Mr S
Complaint Topic: Failure to provide information/act on instructions
Ref: CAS-56273-M4B2
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no further action is required by NHS BSA. 

Complaint summary

Mr S complained that his retirement benefits from the Scheme have been reduced due to incorrect application by NHS BSA of an earnings cap. 

View determination

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