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Firefighters’ Pension Scheme 2015 (CAS-61348-B1V7)

Complainant: Mr N
Complaint Topic: Contributions: refunds
Ref: CAS-61348-B1V7
Outcome: Not upheld
Respondent: Essex Police, Fire and Crime Commissioner Fire and Rescue Authority
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the Authority. 

Complaint summary

Mr N has complained that the Authority, his employer, provided inadequate information at the time he was enrolled into the Scheme, causing him to miss the opportunity to opt out and claim a refund of contributions.

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