The LV Employee Pension Scheme (CAS-65895-V7X9)
Complainant: Mr K
Complaint Topic: Misquote/misinformation
Ref: CAS-65895-V7X9
Outcome: Not upheld
Respondent: The LV Pension Trustee Limited
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Mr K’s complaint and no further action is required by the Trustee.
Complaint summary
Mr K has complained that he suffered financial detriment, having made commitments based on several retirement quotations that the Trustee subsequently confirmed were incorrect.
View determination
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