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Wesleyan Personal Pension Plan (CAS-77562-J6T9)

Complainant: Dr K
Complaint Topic: Misquote/misinformation
Ref: CAS-77562-J6T9
Outcome: Not upheld
Respondent: Wesleyan Assurance Society
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Dr K’s complaint and no further action is required by Wesleyan.

Complaint summary

Dr K has complained that Wesleyan failed to collect his pension contributions for a period of 15 months. He is also dissatisfied that the value of his Plan benefits did not significantly increase after he paid the outstanding contributions. 

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