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Aviva Company Pension Plan – Balance My Hormones Ltd (CAS-116234-R5N5)

Complainant: Mr A
Complaint Topic: Contributions: refunds
Ref: CAS-116234-R5N5
Outcome: Not upheld
Respondent: Aviva Life and Pensions UK Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by Aviva. 

Complaint summary

Mr A complained that Aviva refused to refund his pension contributions. He says that they were deducted from his salary without prior notice. 

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