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Firemen’s Pension Scheme (1992) (CAS-84081-R5F2)

Complainant: Mr E
Complaint Topic: Misquote/misinformation
Ref: CAS-84081-R5F2
Outcome: Partly upheld
Respondent: South Wales Fire & Rescue Authority
Rhondda Cynon Taff County Borough Council
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

The complaint is partly upheld against the Authority because:-

  • Mr E relied on incorrect information he received from the Council and suffered a financial loss, as a result of the Authority’s maladministration in failing to apply the rules governing the Scheme correctly.
  • Mr E suffered serious distress and inconvenience as a result of the Authority's maladministration as detailed in paragraph 2.1 above.

Complaint summary

Mr E has complained about the Authority’s maladministration in failing to implement an amendment to the Firemen’s Pension Scheme Order (1992) (the 1992 Order). He asserts that he has suffered a financial loss because of the Authority’s maladministration.

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