NEST (CAS-93727-X0C8)
Complainant: Ms N
Complaint Topic: Contributions: failure to pay into scheme
Ref: CAS-93727-X0C8
Outcome: Upheld
Respondent: George Tidbury
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
Ms N’s complaint is upheld and, to put matters right, the Employer shall pay £86.82 into the Scheme. The Employer shall ensure that Ms N is not financially disadvantaged by its maladministration. So, it shall arrange for any investment loss to be calculated and paid into the Scheme.
Complaint summary
Ms N has complained that the Employer, despite deducting contributions from her pay, has failed to pay them all into the Scheme, or on time.
The available evidence shows that £86.82 has not been paid into the Scheme. This figure represents £50.40 in employee contributions and £36.42 in employer contributions.
View determination
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