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Corporate Plan 2018-2021 published

Date:

Our Corporate Plan, published today, sets out our priorities for the next three years and how we intend to achieve our aims.

We have three strategic aims:

  • Providing one centre for the resolution of workplace and personal pension complaints.
  • Supporting and influencing the pensions industry and the wider alternative dispute resolution sector to deliver effective dispute resolution.
  • Transforming and improving our services and processes.

Our Corporate Plan outlines our commitments for the next three years along with the key deliverables for 2018/19.

Read the Corporate Plan to find out more.

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