Corporate Plan 2023-2026 published
Date:
The Pension Ombudsman’s (TPO) Corporate Plan, published today, outlines its strategic goals over the next three years along with updated key performance indicators (KPIs) for 2023/2024.
Download the full Corporate Plan 2023-26.
Related news
- Minister reappoints Robert Branagh and Myfanwy Barrett as Non-Executive Directors for The Pensions OmbudsmanDate:The Minister for Pensions has agreed the reappointment of Robert Branagh and Myfanwy Barrett as Non-Executive Directors (NEDs) for The Pensions Ombudsman (TPO) with effect from 1 May 2026. The reappointments of Myfanwy and Robert are for three years until 30 April 2029.
- Pro Bono Week: Interview with Patricia Critchley of Slaughter and MayDate:The Volunteer Adviser Programme has been around for over 40 years helping members of the public to informally resolve problems with their occupational and personal pensions. Our volunteers which include pension professionals from the legal industry resolve over 80% of the cases they receive. In 2025, international law firm Slaughter and May decided to partner with The Pensions Ombudsman (TPO) to support its volunteer programme. Today we are interviewing Patricia Critchley who is Senior Counsel at Slaughter and May and a pro bono volunteer for TPO.