Corporate Plan 2023-2026 published
Date:
The Pension Ombudsman’s (TPO) Corporate Plan, published today, outlines its strategic goals over the next three years along with updated key performance indicators (KPIs) for 2023/2024.
Download the full Corporate Plan 2023-26.
Related news
- Operating Model Review 2025/26 - Off to a flying start…Date:In this blog mid-way through 2025/26, the Pensions Ombudsman, Dominic Harris, looks back on the achievements of the Operating Model Review programme and our priorities going forward.
- TPO sets out its position on trustees’ obligations when considering a member’s request to exercise a pre-2021 statutory transfer right from an occupational pension scheme.Date:The Pensions Ombudsman (TPO) has published a Determination concerning a pension scheme member (Mr D) who transferred from the British Steel Pension Scheme (the Scheme) to a small self-administered pension scheme in 2014. Mr D complained, some years later, that although this was in accordance with his wishes at the time, the transferring trustee (the Trustee) failed to carry out sufficient due diligence to check for scam warning signs, and then communicate the presence of those warning signs to him. As a result, Mr D claimed he had lost valuable retirement benefits.