Service Update
Date:
The Pensions Ombudsman has been working with the relevant agencies, including the National Cyber Security Centre, to respond to a cyber incident.
As a precautionary measure, access to some systems was disabled which temporarily impacted on our ability to deliver services and manage enquiries from the public. Our priority has been to restore services securely and safely and we are pleased to confirm that services have been restored.
There may be some service delays while we work through recent enquiries and applications.
We apologise for any inconvenience.
Related news
- Operating Model Review: Reflections on our achievements this yearDate:In the latest in our series of blogs, The Pensions Ombudsman, Dominic Harris, reflects on the organisation’s progress over the last year and updates on the latest developments on our Operating Model Review. He also shares more about our focus on older complex cases, as well as our lead case approach – both examples of how we’re tackling our high caseload.
- Trustees facilitating pension liberation found liable for £5.2m repayment by The Pensions Ombudsman’s Pensions Dishonesty UnitDate:An extensive investigation conducted by our Pensions Dishonesty Unit (PDU) into three occupational pension schemes, a pension administration company and the appointed trustees of the Schemes has resulted in directions that the trustees, including Mr Kaigh and Mr McNally in their personal capacities, should repay in total over £5m into the Schemes.