Service Update
Date:
The Pensions Ombudsman has been working with the relevant agencies, including the National Cyber Security Centre, to respond to a cyber incident.
As a precautionary measure, access to some systems was disabled which temporarily impacted on our ability to deliver services and manage enquiries from the public. Our priority has been to restore services securely and safely and we are pleased to confirm that services have been restored.
There may be some service delays while we work through recent enquiries and applications.
We apologise for any inconvenience.
Related news
- Camilla Barry appointed as new Deputy Pensions OmbudsmanDate:Camilla Barry has been confirmed for the appointment of Deputy Pensions Ombudsman (DPO) and Deputy Pension Protection Fund Ombudsman by the Minister for Pensions, Emma Reynolds MP. Camilla’s appointment will run for four years from 9 December 2024.
- TPO publishes Ecroignard DeterminationDate:An investigation conducted by our Pensions Dishonesty Unit (PDU) into Ecroignard Trustees Ltd (Ecroignard), the appointed trustees of the Uniway Systems Limited Retirement Benefit Scheme and the Genwick Limited Retirement Benefit Scheme (the Schemes), has resulted in a direction that Mr Ankur Vijaykumar Shroff, a former director of Ecroignard, should personally repay over £9.7m into the Schemes.