Service Update
Date:
The Pensions Ombudsman has been working with the relevant agencies, including the National Cyber Security Centre, to respond to a cyber incident.
As a precautionary measure, access to some systems was disabled which temporarily impacted on our ability to deliver services and manage enquiries from the public. Our priority has been to restore services securely and safely and we are pleased to confirm that services have been restored.
There may be some service delays while we work through recent enquiries and applications.
We apologise for any inconvenience.
Related news
- TPO upholds complaint about pension increases promised 18 years agoDate:The Pensions Ombudsman has published its Determination on a complaint concerning a pension scheme member (Mr H) who transferred to the Olivetti UK Limited Pension and Life Assurance Scheme, with promises that his benefits would "mirror" those from his previous scheme.
- Operating Model Review: Reflections on our achievements this yearDate:In the latest in our series of blogs, The Pensions Ombudsman, Dominic Harris, reflects on the organisation’s progress over the last year and updates on the latest developments on our Operating Model Review. He also shares more about our focus on older complex cases, as well as our lead case approach – both examples of how we’re tackling our high caseload.