Ombuds Day 2020
Today marks the third annual Ombuds Day; an opportunity to raise awareness and understanding of the Ombuds profession. This year’s theme is ‘Unusual name. Important Service.’
Anthony Arter, Pensions Ombudsman and Chair of the Ombudsman Association said:
“We are delighted to be part of the Ombudsman Association ‘Ombuds Day’ campaign this year. It is important for people to know that there are alternative ways to resolve their disputes. Pensions can be complicated and people may not know which way to turn when things go wrong. At The Pensions Ombudsman, we are proud to provide an accessible, free and impartial service for people who are struggling to get their voice heard and to help them resolve their dispute without having to go to court.”
Watch the Pensions Ombudsman, Anthony Arter, talking about redress; what we can do to put things right.
You can also view the compilation video from different Ombudsman services explaining how Ombudsman services make a difference.
Related news
- Operating Model Review - A blog by Dominic HarrisDate:In this blog, the Pensions Ombudsman Dominic Harris, talks more about how our operating model review will benefit the industry and pension scheme members alike. He also shares more about our upcoming changes that will require future complainants to exhaust a scheme's formal complaints processes before bringing their case to TPO.
- Volunteers' Week - An interview with TPO Volunteer Mark ThreiplandDate:Mark Threipland recently joined The Pensions Ombudsman (TPO) as a Volunteer Adviser, helping members of the public informally resolve problems they have with their occupational or personal pension. He kindly agreed to be interviewed as part of our communications highlighting the work of our volunteers during Volunteers’ Week.