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Informa Final Salary Scheme (PO-2730)

Complainant: Mrs Linda Roulston
Complaint Topic: Ill Health
Ref: PO-2730
Outcome: Not upheld
Respondent: First Actuarial
Type: Pension complaint or dispute
Date:

Mrs Roulston complains that First Actuarial, the Scheme Administrator of the Scheme, incorrectly denied her ill health early retirement benefits. She says that the conclusion of the medical adviser was contradictory in the medical report used to assess her claim. Deputy Pensions Ombudsman’s determination …

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