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Complainant: Mr Brian Finch
Complaint Topic: Benefits: incorrect calculation
Ref: PO-1168
Outcome: Partly upheld
Respondent: G4S Trustees Ltd ( the Trustees ) JLT Benefit Solutions ( JLT)
Type: Pension complaint or dispute
Date:

Mr Finch’s complaints against JLT and the Trustees are that : His finalised Scheme pension was incorrect as it was not calculated in accordance with the contractual terms set out in the letters and the booklet he received in 1996 from his employer, Securicor Group Plc, …

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